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I cannot select objects in the model viewer. How do I fix this?

The cause for this issue is most likely due to the browser's cached images. In general, you may want to make a practice of clearing your browser's cache often, and even more so if you don't regularly shut down your machine every day. Assemble Systems recommends clearing your browser cache AT LEAST after every Assemble upgrade.
 
Why is this important?
 
The browser cache is a temporary storage location on your computer for files downloaded by your browser to display websites. When you revisit a website, the browser checks which content was updated in the meantime and only downloads updated files or what is not already stored in the cache. This reduces bandwidth usage on both the user and server side and allows the page to load faster. Sometimes, cached versions of a website can cause issues, for example when the browser does not download a fresh copy, even though the site was updated since last caching it.
 

To resolve this issue:

1.  Update your browser so it is a current release.

2.  Close any browser tabs showing the Assemble web application.

3.  Press Control + Shift + Del on your keyboard to clear your browser's cached images.

4.  After clearing the cache, restart your machine and re-launch the Assemble web application.

If these steps fail to resolve the issue, please contact support@assemblesystems.com.

 

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